THE EAGLE COURIER (TEC)

Terms & Conditions

1 Parcel Ki Tracking Ki Tasdeeq

• Aapke Jo Parcels Dispatch Hote Hain, Unko Next Day Subah Lazmi Check Karein Ke Wo Track Per In-Transit Ho Chuke Hain.
• Apni Counting Lazmi Dekhein Taake Agle Din Agar Koi Issue Ho To Wo Foran Check Ho Sake.
• Agar 24 Ghantay Ke Andar Complaint Na Ki Gayi To Uspar Koi Action Nahi Liya Ja Sakega.

2 Delivery Ya Return Ki Tasdeeq

• Agar Koi Parcel Delivered Ya Returned Update Ho Jata Hai Magar Consignee Ya Aapko Receive Nahi Hota, To Aap 24 Ghantay Ke Andar Complain Karenge.
• Taake Hum Uski Complaint Launch Kar Sakein Aur Jaldi Se Jaldi Resolve Karne Ki Koshish Karein.

3 Illegal Items Ka Zimma

• Agar Kisi Parcel Me Koi Illegal Item (Drugs, Weapons, Fake Currency, Smuggled Goods, Etc.) Paya Gaya To Uska Tamam Qanooni Zimma Client Par Hoga.
• Company Kisi Bhi Illegal Item Ke Liye Zimmedar Nahi Hogi.
• (As Per Karachi/Pakistan Law: Narcotics Act, Arms Act, Customs Act)

4 Parcel Damage Ki Soorat Me

• Agar Parcel Kisi Bhi Wajah Se Transit Me Damage Ho Jata Hai, To TEC Iske Liye Zimmedar Nahi Hogi.
• Client Ki Zimmedari Hai Ke Parcel Ko Proper Packing Ke Sath Securely Handover Karein Taake Koi Nuksan Na Ho.
• Packing Ka Dhang Aur Safety Client Ki Responsibility Hai.

5 Parcel Lost Hone Ki Soorat Me

• Agar Aapka Koi Parcel Lost Hota Hai To Uski Proper Content Details Aur Bill Required Hoga.
• Market Wholesale Rate Ke Mutabiq Uska Claim Banega.
• Company Sirf Actual Amount Ka 25% Se 50% Tak Claim Dene Ki Zimmedar Hai wo bhi ham apko jab daingy jab hamiy 3PL courier sy received hoga.

6 Parcel Booking Ke Liye Ahm Hidayat

• Jab Aap Parcel Book Karein To Is Baat Ka Khayal Rakhein Ke:
• Name, Address, City, Contact Number, COD Amount Bilkul Sahi Aur Mukammal Ho.
• Contact Number Active Ho Taake Baad Me Change Karne Ka Masla Na Aaye.

7 Parcel Se Item Missing Hone Ki Soorat Main

• Agar Parcel Me Se Koi Item Missing Ho Jaye To:
• Dispatching Time Aur Delivery Time Ki Full Video Evidence Required Hai.
• Agar Video Evidence Nahi Hoga To Complaint Par Koi Action Nahi Ho Sakega.
• Agar Delivery Ya Return Ke Waqt Parcel Khuli Halat Mein Tha Aur Customer Ne Usay Receive Kar Liya, Aur Uske Baad Koi Cheez Missing Ya Change Nikli, To Company Iski Zimmedar Nahi Hogi.